InsightArc may collect information from you in several ways. When you use our website, you may choose to provide certain information directly to us to request more information or services, including personally identifiable information (“Personal Information”), for example, your name, email address, company name, phone number and other information. When you visit our Website or use an App, some information will be automatically collected. For example, when you visit our Website your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our site are logged automatically (“Usage Information”). In addition, when you use an App, the following types of Usage Information may all be logged automatically in ‘Log files’ or otherwise:
We also collect information automatically by using pixel tags, log files, and similar tracking technologies when you visit our Site. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies but are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities users of our Services, help us manage content, and compile statistics about usage of our Services. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
We may receive additional information about you from third parties, partners and service providers.
Our Site does not respond to ‘do-not-track’ signals. For more information about do-not-track signals, please click here. You may, however, disable certain tracking as discussed in this policy or as per standard features available in web browsers or other relevant software.
We use Personal Information and Usage Information for the following purposes:
We do not share your personal information with third parties other than as follows:
We may send you promotional emails from time to time, but we will obtain your consent where required by law to do so. If you wish, you may opt-out of such communications by following the opt-out instructions contained in the respective email.
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to email@example.com
Access, Amend and Correct. If you wish to access personal information that you have submitted to us, to request the correction of any inaccurate information you have submitted to us, or to request deletion of your information. You may also send your request to firstname.lastname@example.org. We will review your request and make reasonable efforts to respond to it as soon as practically possible. We may ask you for additional information so that we can confirm your identity.
Direct Marketing. You can let us know if you do not want us to send you information by clicking the unsubscribe link at the bottom of the email.
Complaints. We will take steps to try to resolve any complaint you raise regarding our treatment of your personal information. You also have the right to raise a complaint with the privacy regulator in your jurisdiction.
Users in the European Economic Area.
Individuals in the EEA have the below rights with respect to their personal information.
The security of your Personal Information is very important and we employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that our measures are on a best effort basis and we cannot guarantee the complete security of the information you provide us.
We will retain your Personal Information as long as necessary for purposes for which the personal data was collected by us, as explained in this Policy or as required to comply with legal obligations or resolve claims and disputes. Our clients instruct us on how long to retain Client Data, which we handle as a data processor. We may retain personal data for longer where required by our regulatory obligations, professional indemnity obligations, or where we believe necessary to establish, defend, or protect our legal rights and interests or those of others.
The InsightArc Website, apps and products are not directed to children under the age of 13. If we become aware that we have collected Personal Information from a child under the relevant age without parental consent, we will take steps to delete that information.
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
All feedback, comments, requests about privacy or how to exercise your rights should be directed to email@example.com.