Reimagining how AI agents understand people
95 %-accurate product-level intent for every user workflow injected into your CX stack, so chats, virtual agents and recommendation engines answer like they know each customer. This cuts escalations, lifting self-service and driving incremental revenue, all with privacy‑first



Fill AI blind spots with product-level intent
Insightarc links user action and error to the exact feature or plan a user is chasing, surfacing hidden friction and streaming that context straight into your CX agents - 95 %+ accuracy, zero manual tagging.



Seamless connection via API and webhooks
Plug in via REST or Webhooks in < 15 min — no SDK lock-in. Stateless endpoints return user-intent JSON; works with any CRM like Zendesk, Salesforce, Intercom, custom LLM tools.
Up to 50 000 sessions / month through API & SDK (JS / Python).
Custom intent taxonomy for one site or product line — no generic label sets.
Real‑time anomaly & drop‑point alerts to catch funnel leaks fast.
Email support; memory refresh on request
Up to 2 million sessions / month with discounted overages
Multi‑site custom intent sets plus quarterly auto‑retraining & drift alerts
Reporting API for your enterprise standards
Advanced anomaly detection with email & Slack notifications.
Unlimited events on dedicated cloud or on‑prem; SSO, GDPR & SOC 2.
Continuous training on your complete catalog with drift mitigation
Real‑time intent streaming & anomaly flags to any CX stack
Advanced analytics API with real-time streaming + raw data lake export
24 / 7 CSM, SLA 99.99 %, quarterly success workshops