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AI Anti-Glossary for Customer Experience, Support & User-Centric Automations

17 April, 2025

A honest breakdown of 66 overused AI terms in Customer Experience, Support, and Automation - what they claim to mean vs. how they actually show up in practice.

AI Glossary for Customer Experience, Support & User-Centric Automations

07 April, 2025

Terms used by ecommerce and marketing and customer experience professionals who applied AI

Creative Dynamic Optimization in a Privacy-First Marketing Era

01 November, 2024

How behavior AI changes personalization practice

Intention vs Attention. The Game-Changing Shift in Marketing Strategies for the Privacy-First World

15 May, 2024

Intention as an Evolution of Attention on a Privacy-first Internet

Save 30% of Month Marketing Budget with Customer Journey Insights

12 December, 2022

Behavioral AI and Customer Journey Discovery as a key to effective marketing strategy

How Direct-to-Consumer Brands are Tackling the Economic Recession to Achieve Healthy Sales Growth

05 December, 2022

DTC sales growth in times of US economics recession. Time to think about behavior-driven approach to address shoppers intentions?

Let's talk ROI and Innovations for Marketing Agencies

06 June, 2022

The importance of ROI when calculating the adoption of MarTech tools

The Marketing Tech Stack for 2022

23 May, 2022

Marketing Stack to grow Digital Products in 2022

Sales Intelligence Software for Marketing Professionals

09 May, 2022

Increase Sales with personalized offers by Insightarc

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